Archive for the ‘Knowledge Base’ Category

Changing the VOIP SIP Port from 5060

The default port for our private Trixbox VOIP systems is 5060.  If this port is blocked by your ISP or internet provider, you can change it within the TrixBox interface under the “PBX Settings” page.  Once on this page, you will want to edit an existing extension or create a new one.  Under “Device Options”, you should change the “port” field.  Make sure that you also setup this same port on whichever device you are using to connect up with the TrixBox.  Make sure that you do not use ports that could conflict with other programs that you are running on your computer (25, 80, 110, 443).

This enables you to change your VOIP SIP port from 5060 to port 80, etc without using a VOIP Tunneling Tool.  Sign up for a private VOIP system with a dedicated IP that you can admin, and change the default Ports/Passwords on today.

Windows Hosting Control Panel

Our Windows Shared Web Hosting comes with a full control panel where you can do some of the following actions:

  • Manage Domain/DNS
  • Setup Websites/Directories
  • Create FTP Accounts
  • Manage Files
  • Create Databases
  • Create Mail Domains and Accounts
  • Schedule Tasks, suck as backups
  • Install Microsoft and .Net Apps

Our Industry leading Control panel allows you to take full control ovver your web applicaiton and manage it yourself!  Here is an overview screenshot of a sample account using our .net Web Hosting Control Panel.

There is also an e-mail interface where you can add and create e-mail accounts:

Best Premium WordPress Themes & Templates

Our WordPress Hosting Clients always ask, where are the best places to Buy Professional looking Themes? Below are a listing of the top WordPress Premium Themes and Plugins.  If you are looking for a professional high end CMS Website running on WordPress I would take a look at these highly custom Paid WordPress Themes:

#1. Woo Themes – Woo Themes offer a few Free Premium themes, and after using one of thier News Templates, I realized thier templates are well worth the money, rangin from $70 – $200.  Give one of thier Free templates a test run, thier Woo Control Panel is very user freindly. 

WooThemes - WordPress themes for everyone

#2. Elegant Themes – Elegant Themes offers unlimited access to all thier themes for $39/yr.  This is a great choice if you are an Developer/Designer that wants the ability to offer many theme options.  I am personally liking eStore and the Professional.

#3. ThemeForest – Theme Forest offers 3000+ Themes starting at $5.  I have yet to personally review any of thier themes yet, but they let you buy and sell HTML templates as well as themes for popular CMS products like WordPress, Joomla and Drupal with prices ranging from just $5 up to $40.

#4. WPZoom Themes – WPZoom offers many high end looking, minimalist styled themes for WordPress.

Proxmox Linux OS Templates

With a Dedicated Server running Proxmox VE, you can build and deploy your own Linux VPS Systems.  Here is a list of some of the Linux Operating System Tempaltes Available:

  • Debian 4.0 Standard
  • Debian 5.0 Standard
  • Debian 6.0 Standard
  • Ubuntu Hardy Standard
  • Ubuntu 8.04
  • CentOS 5 Standard
  • CentOS 4 Standard
  • Fedora 9 Standard
  • OpenSUSE 11

There area also a number of Application Tempaltes Currently available including: SugarCRM, Zenoss, MediaWiki, Acquia Drupal, Drupal, Joomla!, Zimbra, RT Request Tracker, WordPress, BlueOnyx, eyeOS, FrontAccounting, Moodle, OpenGOO, OrangeHRM, SimpleInvoices, vTigerCRM, PBX in a Flash, FreePBX, SMEServer KVM, X11 Terminal Server

For more information and up to date release info visit: http://pve.proxmox.com/wiki/Get_Virtual_Appliances

Also here is a listing of standard OpenVZ Templates: http://wiki.openvz.org/Download/template/precreated

Real Estate Website Template

If you are a Real Estate Agent or Broker and looking to have a full featured Web Site, you can get a high end, feature rich listing site without spending the money to get a custom site created.

Our RackWire.com WordPress Hosting Plans start at $50/yr and will get you up and running Today!  Our Enterprise Hosting plans, paired with the WooThemes Estate “Real Estate WordPress Tempalte”, which runs around $200, will get you up and running in no time. 

The Estate Template is a complete CMS website template that features Multiple Layouts, Google Map Integration, Featured Properties and Advanced Property Search.   Contact us to get started today!  You can also visit the WooThemes Site to browse other WordPress Tempalte available.

WooThemes - WordPress themes for everyone

Adding a New User in Windows Server 2008

If you would like to give another user Remote Desktop access to your Windows Server 2008 VPS or Dedicated server, you will need to create a local user.  Here is how you would do this:

  • Login to your server with the Administrator account.
  • Open up the “Server Management” tool by right clicking on “Computer”  and then clicking on “Manage”.
  • Expand the “Configuration” tab and then expand the “Local Users and Groups” tab.
  • Right click on “Users” and click “New User…”
  • Enter the user name that you would like to create in the “User name:” field.
  • Make sure that you uncheck “User must change password at next logon” and make sure that you check both “User cannot change password” and “Password never expires”.
  • Once you click create, this user will be added.

If you need anymore help, do not hesitate to contact our support department.

Hardware Loadbalanced VPS Servers

In our Datacenter we have two Diesel Generators, Three Load Balanced Fiber Rings, Dual Power Feeds, Redundant Network and Hardware Nodes.  When you are looking for a High Availability Hosting Solutions, the greatest point of failure is your Single Web Server.  Hardware Loadbalancing offers a way to remove the single point of failure in your application.

To get hardware loadbalancing you must have at least 2 or more VPS or Application Servers.  The Load Balancer will then divide the load between multiple servers, and reduces the actual load on the server.  The hardware device will even take the SSL encryption off the server and carry the SSL encryption load for you.

The different modes available for Load Balancing are: Round Robin, Fastest Response Time, Least Connections, Weighted Round Robin, or a Custom/adaptive Type. A simple explanation would be to say if you run an e-commerce web site; You are like a grocery store, and you want to get a user through the checkout lane the fastest. Right now you only have one checkout lane, and customers are lining up. If you “Load Balance” and open a second checkout lane the user load or wait time is cut in half. If the register runs out of receipt tape (i.e. Server crash), users can switch to the other checkout lane. The end goal, you want ensure the fastest and most reliable service to your customers, so they do not shop elsewhere. I am sure we have all seen a customer leave a store because the line was too long, or the site was not available.

Another benefit of Loadbalancing two servers is being able to take a server off-line to do an upgrade or patch on the system with Zero Downtime to the entire application.  This is a common practice used in patching enterprise applications.

Hardware Loadbalancing of a VPS or Dedicated server is one way to ensure 100% uptime of your enterprise application.  You can also now view your server load balancing configuration and availability in the Client Area, under your Load Balancing Service.

SugarCRM iPhone Apps

If you are using one of our SugarCRM hosting plans, you may want to try out one of the SugarCRM iPhone Apps, KinitoPro.  KinitoPro for SugarCRM is an updated version of iSugarCRM that is completely free and works with your Hosted SugarCRM solution.  Formerly the KinitoCRM Lite iPhone app was the only free version, and now the KinitoPro is offered for Free as well.

 Some of the SugarCRM Features that you can access and perform are:

  • Access to all of major modules like Accounts, Contacts, Leads, Opportunities
  • Create, Read, Update or Delete your records
  • One touch Synchronization
  • View/Edit/Create relationships just the way you do Work Offline
  • You can call, e-mail, and view address maps directly from your records
  • Quick Search your desired records
  • Custom filters for your data
  • View Recent Records

Learn more about KinitoPro here.  Another option is PTT Mobile for SugarCRM, where you can view, edit, add and delete records offline and then synchronize with your server. MobileCRM is highly customizable.  To learn more or order PTT Mobile for SugarCRM, visit the iTunes site.

Using WordPress User Roles

Depending on the type of site you are running in WordPress, you will want to setup the initial user registration role correctly.  When you initially install and configure WordPress it creates the default Administrator Account.  From here you will want to create additional users with various roles, and assign the new user registration with a default role.

High level these are the different user roles in WordPress 2.x-3.0:

  • Administrator – Somebody who has access to all the administration features.
  • Editor – Somebody who can publish and manage posts and pages as well as manage other users’ posts.
  • Author – Somebody who can publish and manage their own posts.
  • Contributor – Somebody who can write and manage their posts but not publish them.
  • Subscriber – Somebody who can only manage their profile.

For Example, if you are running a cooking Recipe Site/Blog you would want to make the default user registration role a Contributor.  This way other people can come to your site, add recipes as Posts, and you or another Editor can approve  them. 

For more on WordPress Roles and Actions, visit WordPress.org, or get started with your own WordPress Hosting Plan.