Archive for the ‘Knowledge Base’ Category

Cloud Hosting Firewall Rules

As a server administrator you have the ability to set custom firewall rules on your Cloud Hosting. To add a new firewall rule first log into the cloud control panel. Click on the server you want to setup firewall rules for, then select Networking -> Firewall.

The default firewall rules are to allow all traffic:

 

You can lock down all traffic on the Port, by making the default command “Drop” all connections. You can then allow specific IP addresses to access ports and resources on the server, like Port 3389 for RDP. Using IP source address 0.0.0.0/0 will allow all IPs to a specific port like 443 as shown below:

 

 

Debian 6 Cloud Hosting

RackWire.com now offers Debian 6 Linux Server on its Cloud Hosting Platform.  The Debian Project released its new stable version 6.0 (code name Squeeze).  Debian 6.0 includes the KDE Plasma Desktop and Applications, the GNOME, Xfce, and LXDE desktop environments as well as all kinds of server applications. It also features compatibility with the FHS v2.3 and software developed for version 3.2 of the LSB.

 

Cloud Servers Settings

When you launch a cloud sever on the Xen Cloud Platform, it is built with the default Windows Server 2008 drivers.  In order to get the best screen resolutions and refresh performance when using RDP you will want to adjust the Xen Display Drivers.

Go to Start-> Devices and Printers->then open the Xen vif device.

Go to Hardware->Properties->Advanced.  Change the Checksum Offload to “Disabled”.  Change Large Send Offload to “Disabled”.

iPhone Cloud Server App

RackWire.com now offers iPhone support to access your Cloud Servers.  With the new iPhone App you can drill down to the Cloud Server level you get into the details of your server you have the ability to turn the server off or on as well as reboot the server. You can also view CPU and Bandwidth utilization graphs, IP address allocation, and server backup details.  It will even let you delete and restore a backup. 

The RackWire.com Cloud Server Platform is powered by a Xen hypervisor running on Dell Server Hardware and Cisco Gigabit Networking Equipment all in a N+1 Architecture in our SAS70 Type II Certified Data Center. The Cloud platform supports multiple Operating System versions of 32-bit and 64-bit Windows and Linux virtual machines to be hosted simultaneously. VMs have their own root accounts which can be controlled, configured and managed by you, the customer.   To get a hold of this functionality search the App Store for the Onapp Application.

Which sites run in that Application Pool (IIS6 / IIS7)?

As a hosting company we’re frequently having to deal with code run amok from our customers, and the tell tale sign is usually a process consuming a large amount of memory or CPU cycles.   If you’re running a VPS in our clour or possibly a dedicated server and are hosting multiple sites, you might need to do this yourself from time to time.  Once you find the given process running under w3wp.exe the toughest thing to figure out is which application pool in IIS is causing the issue so you can find which site(s) are at fault.  Luckily there are some easy to use tools to hunt that down.  Here’s how you do that:

First, find the offending process in the Task Manager, and make sure you can view the process ID.  If not showing, go to View in the top menu and select columns and check PID.  From there, the process varies from IIS6 to IIS7.

For IIS6:
  – Open a command prompt
  – Run C:\Windows\system32\cscript iisapp.vbs
  – The result will look like the following allowing you to match up the Application Pool Names you have setup in IIS to the Process ID from Task Manager:

Microsoft (R) Windows Script Host Version 5.6
Copyright (C) Microsoft Corporation 1996-2001. All rights reserved.

W3WP.exe PID: 3216   AppPoolId: rackwire1.com
W3WP.exe PID: 5012   AppPoolId: rackwire2.com
W3WP.exe PID: 5196   AppPoolId: rackwire3.com
W3WP.exe PID: 4224   AppPoolId: rackwire4.com
W3WP.exe PID: 5856   AppPoolId: rackwire5.com

For IIS7:
  - Open a command prompt (Since this is likely a Windows 2008 server, make sure to run as Administrator or you won’t have the needed privileges)
  – This time you run C:\Windows\system32\inetsrv\appcmd list wp
  – The result will look similar to the above from IIS6, with the same info, but slightly different format:

WP “5128″ (applicationPool:rackwire1.com)
WP “4548″ (applicationPool:rackwire2.com)
WP “6648″ (applicationPool:rackwire3.com)
WP “2408″ (applicationPool:rackwire4.com)

So that’s it, pretty simple overall.  Now you will know which app pool is causing you headaches.  The next steps are to track down in IIS which sites are running in that app pool to determine which might be at fault.

Elastix Hosting with Elastix VOIP Cloud Server

RackWire.com now adds Elastix VOIP Hosting to it’s cloud platform.  Now you can choose between TrixBox Hosting and Elastix Hosting.   Elastix Supports call recording, time groups, ring groups, voicemail, IVRs, call history, dial-patterns similar to Trixbox.  Elastix goes one step farther by supporting IM Server, Webmail, efax, so you can send faxes with a program called WinprintHylafax or JHylaFAX. You can also receive faxes by having a .pdf document emailed to an e-mail address.

Try one of our highly availalbe Cloud Elastix Servers today, to configure you own VOIP calling system.  The unmanaged plan features unlimited extensions and users,where you get full root access, 20GB RAID Disk Space, Automatic Failover, System Backup, 1 Dedicated IP Address, 512 MB RAM and an Intel CPU.

175 Opensource Installers now offered on our Linux Hosting Plans

175!  We have just crested 175 OpenSource Installers on our Linux Hosting Platform!  These are the new additions added to the platform for all of our hosting customers:

The Following are New Scripts that were added :
1) TomatoCart
2) TaskFreak
3) TCExam
4) PHP Point Of Sale
5) PHP QR Code
6) ATutor
7) cFTP
8 ) TheHostingTool
9) OpenNewsletter
10) CMS Made Simple
11) PaintbrushJS
12) The Bug Genie
13) AjaxAC
14) PRADO
15) yii
16) Symfony
17) xAjax
18) DIY
19) Kohana
20) Zend
21) PhpOpenBiz
22) Vanilla Forums
23) PHPDevShell
24) OrangeHRM
25) FrontAccounting
26) Mound

Christmas Gift Idea – Personal Domain Name and e-mail Address.

Looking for a great gift idea this Christmas?  Give the gift of a custom domain or e-mail address.  A domain name is a unique web address, like google.com or tigerwoods.com.  Once a domain name is registered for a certain term, it is not available to anyone else.  So if you are looking for YourLastName.com, you might want to reserve it soon.  Domain names have, and are, being registered at a record pace as people and businesses race to claim their perfect name.

For only $9 a year (Currently the Cheapest Domain Re-Seller out there) you can secure your children’s names as domain names.  It is a great gift to get that significant other, that is looking to pursue their own business or side job.  Start your search today!

Add a Hosting Package or a Easy To use WordPress Site to get e-mail and place a web site on that domain as well.  Good luck, and happy domain searching!

Get Domain Name Search and Alternate Suggestions Here

Orange HRM Hosting on Linux

RackWire.com’s Shared Linux Hosting now offers a OrangeHRM Installation script.  With one click you can have OrangeHRM installed an up and running in your Hosting Plan.

What is OrangeHRM?  OrangeHRM is an Open Source HR System for time Entry, Employee management, Leave Reporting, and tracking.  OrangeHRM aims to be the world’s leading open source HRM solution for small and medium sized enterprises (SMEs) by providing a flexible and easy to use HRM system.  There are even enterprise and premium options available at a cost and add on modules such as LDAP Authentication.

Based on using the system and my past PeopleSoft Experience I would recommend OrangeHRM as a great, open source HR system for any smaller company looking for an out of the box solution.  Give it a try with our easy 1-Click installer

Ubuntu 10.04 GUI Install

If you are running a RackWire.com Ubuntu 10.04 Virtual Server, Ubuntu 10.04 Dedicated Server, or Ubuntu 10.04 Cloud Server on RackWire.com you can install a GUI  by using  a tool like Putty to SSH into the server to configure their applications.  If you are looking to run a Graphical User Interface (GUI) you can follow the steps below to access a GUI on your Cloud Ubuntu Linux Server.

Step 1: Deploy a Ubuntu 10.04 Server with at least 1GB to handle the OS and Processing. 

Step 2: Using the Cloud Console log into the server with root / password of the server.  Run the following commands on the server:

apt-get update
apt-get dist-upgrade
apt-get install xubuntu-desktop icewm menu
apt-get install tightvncserver
vncserver :2

Step 3: Access the Linux GUI by running VNC (Dedicated IP Address:2), as you cannot connect using RDP as you would with a Windows 2008 Server.  If you do not have a copy of VNC, you can download a free copy of  Tight VNC Here.  You can now access the Ubuntu GUI and install any needed applications.