Cloud Hosting Firewall Rules

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As a server administrator you have the ability to set custom firewall rules on your Cloud Hosting. To add a new firewall rule first log into the cloud control panel. Click on the server you want to setup firewall rules for, then select Networking -> Firewall.

The default firewall rules are to allow all traffic:

 

You can lock down all traffic on the Port, by making the default command “Drop” all connections. You can then allow specific IP addresses to access ports and resources on the server, like Port 3389 for RDP. Using IP source address 0.0.0.0/0 will allow all IPs to a specific port like 443 as shown below:

 

 

CentOS 32-Bit and Red Hat Enterprise Linux Templates Added to the Cloud

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By Popular request we have added CentOS 5.5 32-Bit OS template and Red Hat Enterprise Linux 6.0 64-Bit Templates to our cloud hosting platform.  This now gives you 30 OS templates to choose from when building out your cloud server!

 We have also added another Enterprise SAN to the platform adding an additional 11TB of RAID10 performance storage!

Cloud Server RAM Promotion

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Cloud Server RAM x 2

This month, sign up for Level 1 Cloud Hosting and Get 1GB Ram and Double Bandwidth!  Just Mention the Promo on the Final Order page!

The RackWire.com Cloud is powered by a Xen hypervisor running on Dell Server Hardware and Cisco Gigabit Networking Equipment all in a N+1 Architecture in our SAS70 Type II Certified Data Center. The Cloud platform supports multiple flavors or 32-bit and 64-bit Windows and Linux virtual machines to be hosted simultaneously. VMs have their own root accounts which can be controlled, configured and managed by you, the customer.

Debian 6 Cloud Hosting

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RackWire.com now offers Debian 6 Linux Server on its Cloud Hosting Platform.  The Debian Project released its new stable version 6.0 (code name Squeeze).  Debian 6.0 includes the KDE Plasma Desktop and Applications, the GNOME, Xfce, and LXDE desktop environments as well as all kinds of server applications. It also features compatibility with the FHS v2.3 and software developed for version 3.2 of the LSB.

 

Cloud Servers Settings

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When you launch a cloud sever on the Xen Cloud Platform, it is built with the default Windows Server 2008 drivers.  In order to get the best screen resolutions and refresh performance when using RDP you will want to adjust the Xen Display Drivers.

Go to Start-> Devices and Printers->then open the Xen vif device.

Go to Hardware->Properties->Advanced.  Change the Checksum Offload to “Disabled”.  Change Large Send Offload to “Disabled”.

Colocation Bandwidth Billing – 95th Percentile Rule

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All of our Colocation packages come with at least 1-5 Mbps included bandwidth.  The Bandwidth usage is calculated with the 95th percentile rule.  The 95th percentile is the smallest number that is greater than 95% of the numbers in a given set. The reason this statistic is so useful in measuring data throughput is that it gives a very accurate picture of the use and cost of the bandwidth. We take a snapshot of your bandwidth usage every 5 minutes throughout the billing period (usually 30 days). These 8,640 snapshots are then used to create the ‘set’ mentioned above. We then employ the 95th percentile rule to calculate your bandwidth usage and then bill accordingly if necessary.

The advantage to you as the customer is that you get the performance of a high-speed connection, while paying only for actual usage.

In the example above, we would take out the higher 5% of the Max In/Max Out bandwidth measurement from the monthly MRTG graph which is 884 Kbps. (You can think of this in terms of having the ability to burst above your committed bandwidth rate for about 36 hours per month without being charged an overage.)

We would then take the bottom 94% of the remaining samples taken, in this example that is 337 Kbps. Using this method each 1,000 Kbps is 1 Mbs per month. The percentage of bandwidth per Mbs would be x/1000 or 337/1000 = .337 Mbs or 107 Gb.

iPhone Cloud Server App

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RackWire.com now offers iPhone support to access your Cloud Servers.  With the new iPhone App you can drill down to the Cloud Server level you get into the details of your server you have the ability to turn the server off or on as well as reboot the server. You can also view CPU and Bandwidth utilization graphs, IP address allocation, and server backup details.  It will even let you delete and restore a backup. 

The RackWire.com Cloud Server Platform is powered by a Xen hypervisor running on Dell Server Hardware and Cisco Gigabit Networking Equipment all in a N+1 Architecture in our SAS70 Type II Certified Data Center. The Cloud platform supports multiple Operating System versions of 32-bit and 64-bit Windows and Linux virtual machines to be hosted simultaneously. VMs have their own root accounts which can be controlled, configured and managed by you, the customer.   To get a hold of this functionality search the App Store for the Onapp Application.

Which sites run in that Application Pool (IIS6 / IIS7)?

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As a hosting company we’re frequently having to deal with code run amok from our customers, and the tell tale sign is usually a process consuming a large amount of memory or CPU cycles.   If you’re running a VPS in our clour or possibly a dedicated server and are hosting multiple sites, you might need to do this yourself from time to time.  Once you find the given process running under w3wp.exe the toughest thing to figure out is which application pool in IIS is causing the issue so you can find which site(s) are at fault.  Luckily there are some easy to use tools to hunt that down.  Here’s how you do that:

First, find the offending process in the Task Manager, and make sure you can view the process ID.  If not showing, go to View in the top menu and select columns and check PID.  From there, the process varies from IIS6 to IIS7.

For IIS6:
  – Open a command prompt
  – Run C:\Windows\system32\cscript iisapp.vbs
  – The result will look like the following allowing you to match up the Application Pool Names you have setup in IIS to the Process ID from Task Manager:

Microsoft (R) Windows Script Host Version 5.6
Copyright (C) Microsoft Corporation 1996-2001. All rights reserved.

W3WP.exe PID: 3216   AppPoolId: rackwire1.com
W3WP.exe PID: 5012   AppPoolId: rackwire2.com
W3WP.exe PID: 5196   AppPoolId: rackwire3.com
W3WP.exe PID: 4224   AppPoolId: rackwire4.com
W3WP.exe PID: 5856   AppPoolId: rackwire5.com

For IIS7:
  - Open a command prompt (Since this is likely a Windows 2008 server, make sure to run as Administrator or you won’t have the needed privileges)
  – This time you run C:\Windows\system32\inetsrv\appcmd list wp
  – The result will look similar to the above from IIS6, with the same info, but slightly different format:

WP “5128″ (applicationPool:rackwire1.com)
WP “4548″ (applicationPool:rackwire2.com)
WP “6648″ (applicationPool:rackwire3.com)
WP “2408″ (applicationPool:rackwire4.com)

So that’s it, pretty simple overall.  Now you will know which app pool is causing you headaches.  The next steps are to track down in IIS which sites are running in that app pool to determine which might be at fault.

Elastix Hosting with Elastix VOIP Cloud Server

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RackWire.com now adds Elastix VOIP Hosting to it’s cloud platform.  Now you can choose between TrixBox Hosting and Elastix Hosting.   Elastix Supports call recording, time groups, ring groups, voicemail, IVRs, call history, dial-patterns similar to Trixbox.  Elastix goes one step farther by supporting IM Server, Webmail, efax, so you can send faxes with a program called WinprintHylafax or JHylaFAX. You can also receive faxes by having a .pdf document emailed to an e-mail address.

Try one of our highly availalbe Cloud Elastix Servers today, to configure you own VOIP calling system.  The unmanaged plan features unlimited extensions and users,where you get full root access, 20GB RAID Disk Space, Automatic Failover, System Backup, 1 Dedicated IP Address, 512 MB RAM and an Intel CPU.

175 Opensource Installers now offered on our Linux Hosting Plans

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175!  We have just crested 175 OpenSource Installers on our Linux Hosting Platform!  These are the new additions added to the platform for all of our hosting customers:

The Following are New Scripts that were added :
1) TomatoCart
2) TaskFreak
3) TCExam
4) PHP Point Of Sale
5) PHP QR Code
6) ATutor
7) cFTP
8 ) TheHostingTool
9) OpenNewsletter
10) CMS Made Simple
11) PaintbrushJS
12) The Bug Genie
13) AjaxAC
14) PRADO
15) yii
16) Symfony
17) xAjax
18) DIY
19) Kohana
20) Zend
21) PhpOpenBiz
22) Vanilla Forums
23) PHPDevShell
24) OrangeHRM
25) FrontAccounting
26) Mound